At Ravine Waterpark, we are committed to providing a safe and enjoyable experience for all our guests. To maintain a pleasant environment, we have established the following policies:

General Policies:

1. Admission: All guests are required to purchase admission tickets or hold valid season passes for entry into the park. Tickets are available for purchase online or at the park entrance.
2. Supervision: Children under the age of 13 must be accompanied and supervised by a responsible adult (18 years or older) at all times while in the park.
3. Attire: Proper swim attire is mandatory for all guests. Revealing, thong-style, or inappropriate clothing is not permitted. Guests may be asked to change or cover up if attire is deemed unsuitable.
4. Dress Code: In keeping with a family-friendly environment, proper swimwear is encouraged to ride all attractions. All “private” body areas must be appropriately covered.  Swimwear which is too provocative or revealing, at the park’s discretion, is prohibited.
5. Tattoos: No vulgar or offensive tattoos, statement or artwork on clothing. This includes curse words, depictions or sexual acts or nudity, depictions or messages of violence, and racially or religiously divisive/hateful material.
6. Personal Belongings: Guests are responsible for their personal belongings. Lockers are available for rent to securely store valuables. Ravine Waterpark is not liable for any lost, stolen, or damaged items.
7. Smoking: Smoking, including the use of electronic cigarettes and vaping devices, is strictly prohibited within the park premises.
8. Drugs: Use of illegal substances is strictly prohibited within the park. Any guest found under the influence of drugs will be escorted out of the park without a refund.
9. Pets: With the exception of service animals, pets are not allowed inside the park. Service animals must be kept on a leash or harness at all times.

Safety Policies:

1. Height and Weight Restrictions: Certain attractions have specific height and weight restrictions for safety reasons. Guests must adhere to these restrictions for their own safety and the safety of others.
2. Life Jackets: Life jackets are provided free of charge and are available for use at various locations throughout the park. They are recommended for non-swimmers and inexperienced swimmers. Parents or guardians are responsible for ensuring that children wear life jackets when appropriate.
3. Behavior: Running, diving, pushing, or engaging in any behavior that may endanger others is strictly prohibited within the park. Guests must walk at all times and follow posted rules and instructions from lifeguards and staff.
4. Medical Conditions: Guests with medical conditions, disabilities, or injuries that may be aggravated by water activities are advised to consult with a physician before entering the park. Please notify a lifeguard or staff member if you require any special assistance.
5. Inclement Weather: In the event of lightning, thunderstorms, or other severe weather conditions, attractions may be temporarily closed for the safety of guests and staff. Updates and announcements will be made over the park’s PA system and through official channels.

Code of Conduct:

1. Respect: Treat fellow guests, staff, and park facilities with respect and courtesy at all times.
2. Compliance: Follow all posted rules, regulations, and instructions provided by park staff regarding safety guidelines and attraction rules.
3. Responsibility: Guests are responsible for their own actions and the actions of any minors under their supervision. Parents or guardians are accountable for the behavior and safety of their children.

Failure to comply with these policies may result in expulsion from the park without refund or compensation.

For further inquiries, assistance, or to report any concerns, don’t hesitate to get in touch with our guest services team stationed throughout the park.