At Ravine Waterpark, we are committed to providing a safe and enjoyable experience for all our guests. To maintain a pleasant environment, we have established the following policies:

General Policies:

1. Admission: All guests are required to purchase admission tickets or hold valid season passes for entry into the park. Tickets are available for purchase online or at the park entrance.
2. Supervision: Children under the age of 13 must be accompanied and supervised by a responsible adult (18 years or older) at all times while in the park.
3. Outside Food & Beverage Policy: Outside food and beverages are prohibited, except for one sealed plastic water bottle per person and/or empty refillable non-glass containers. Glass containers of any kind are not allowed within the park. Guests with medical dietary needs/food allergens may bring their own food, subject to approval and possible denial by ticket staff before entry. The park offers a variety of dining options to accommodate most dietary restrictions. Please consult our staff regarding food allergens.
4. Dress Code & Proper Swim Attire: Proper swim attire is required for all guests. All private body party must be covered, and revealing, thong-style, or inappropriate clothing is not permitted. Denim, shorts with rivets, and shirts with buttons or zippers on the back are not allowed on the water slides. Water shoes are allowed to be worn only in the wave pool and lazy river. Guests may be asked to change, cover up, or leave the park if their attire is deemed unsuitable or inappropriate.
5. Tattoos: No vulgar or offensive tattoos, statement or artwork on clothing. This includes curse words, depictions or sexual acts or nudity, depictions or messages of violence, and racially or religiously divisive/hateful material. Guests may be asked to cover up if their tattoos do not meet these guidelines.
6. Personal Belongings: Guests are responsible for the security of their personal belongings while visiting Ravine Waterpark. We strongly recommend using the lockers available for rent throughout the park to securely store your valuables, such as wallets, phones, and other personal items. Ravine Waterpark is not responsible for any lost, stolen, or damaged items. Please take care to safeguard your belongings, as the park cannot assume liability for any losses or damages incurred during your visit.
7. Smoking: In adherence to our goal of maintaining a family-friendly environment, smoking, including the use of electronic cigarettes and vaping devices, is strictly prohibited within the park premises. Guests who do not comply with this policy may be asked to leave the park. We appreciate your cooperation in helping us provide a safe and enjoyable experience for all visitors.
8. Drugs: Use of all drugs and illegal substances is strictly prohibited within the park. Any guest found under the influence of drugs will be escorted out of the park without a refund.
9. Pets: Pets are not allowed inside the park, with the exception of service animals. Under California law, service animals are defined as dogs trained to perform specific tasks for individuals with disabilities. Emotional support or comfort animals are not considered service animals and are not permitted into the park. Service animals must be leashed or harnessed at all times. If a service animal is not under control or poses a threat, it may be required to leave the park. Please do not leave animals in your vehicle. 

Safety Policies:

1. Height and Weight Restrictions: Certain attractions have specific height and weight restrictions for safety reasons. Guests must adhere to these restrictions for their own safety and the safety of others.
2. Life Jackets: Life jackets are provided free of charge and are available for use at various locations throughout the park. They are recommended for non-swimmers and inexperienced swimmers. Parents or guardians are responsible for ensuring that children wear life jackets when appropriate.
3. Behavior: Running, diving, pushing, or engaging in any behavior that may endanger others is strictly prohibited within the park. Guests must walk at all times and follow posted rules and instructions from lifeguards and staff.
4. Medical Conditions: Guests with medical conditions, disabilities, or injuries that may be aggravated by water activities are advised to consult with a physician before entering the park. Please notify a lifeguard or staff member if you require any special assistance.
5. Inclement Weather: In the event of lightning, thunderstorms, or other severe weather conditions, attractions may be temporarily closed for the safety of guests and staff. Updates and announcements will be made over the park’s PA system and through official channels.

Code of Conduct:

1. Respect: Treat fellow guests, staff, and park facilities with respect and courtesy at all times.
2. Compliance: Follow all posted rules, regulations, and instructions provided by park staff regarding safety guidelines and attraction rules.
3. Responsibility: Guests are responsible for their own actions and the actions of any minors under their supervision. Parents or guardians are accountable for the behavior and safety of their children.

Failure to comply with these policies may result in expulsion from the park without refund or compensation.

For further inquiries, assistance, or to report any concerns, don’t hesitate to get in touch with our guest services team stationed throughout the park.